Frequently Asked Questions
Find the answers you’re looking for regarding the self storage world
- What is self storage and how does it work?
Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.
- How much does self storage cost?
Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.
Please contact us if you have any additional questions about renting a unit.
- Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
- What is the best way to pack a unit?
Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.
For other helpful packing and organizing tips, check out our storage tips page.
- What are some helpful tips for moving into my unit?
We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.
- How do discounts work?
Our Online specials are for new customers only and cannot be combined.
One special / discount per customer.
The answers you need regarding self storage
The friendly staff at Pack Rat Self Storage has put together a list of answers above to our most Frequently Asked Questions (FAQs).
For pricing information, check out our rates page. For help selecting the best unit for your needs, check out our handy size guide.
We also provide helpful tips for packing and organizing your unit.
We’re proud to serve the communities of the Charleston, SC area. If you can’t find an answer to your question, contact our storage professionals.